Contact us
FAQ
Below are some common questions:
Yes, it would be our pleasure to help you find the best products for your skin. Our skin expert staff can assist you Monday-Friday from 9am-5pm EST. Please reach out to us at help@dermchoice.com or 480-235-7120. In the meantime, please take our skincare quiz HERE for skin care recommendations.
an order confirmation is sent within 24 hours of a order being submitted. Please check your email for the email confirmation.
To change an address on an order login to your customer account and edit the shipping address. Otherwise, please contact our team ASAP to change the shipping address. We are not responsible for refunding and/or resending orders if an address is submitted incorrectly. Reach out to our team at help@dermchoice.com.
Shipping varies depending on the destination and shipping carrier. Please refer to your order tracking number for the current shipping status.
We current support orders to the United States and Canada. Please reach out to our team at help@dermchoice.com to learn more about international shipping.